Legal Information

This Legal Information page summarises important notices about how Spacemate operates. It supplements — and does not replace — our Privacy Policy and Terms of Service. If there is a conflict, the Privacy Policy or Terms (as applicable) prevails.

www.spacemate.ng is operated by Spacemate Company, a company incorporated in the Federal Republic of Nigeria.

Spacemate is a curated home-furnishings marketplace serving buyers and approved sellers across Nigeria, with Design tools to help plan purchases room by room.

Depending on how you use the platform, you interact with Spacemate as:

Spacemate uses third-party payment processing (Paystack). We hold buyer funds in escrow until order conditions are met — delivery confirmation, category-based auto-release timers, or dispute resolution. Escrow protects buyers and vendors but does not make Spacemate a bank or licensed deposit-taker. Escrow release records what is owed; bank settlement to vendors and managers is a separate step that may follow release.

Holms is Spacemate’s own house collection. Where a product is sold by Holms, Spacemate (not an independent vendor) is the contracting seller unless the product page states otherwise. Marketplace commission rules for independent vendors do not apply to Holms listings.

We may review, approve, reject, or remove vendor applications, product listings, reviews, and other content to protect buyers and the integrity of the marketplace. Moderation decisions are exercised in our reasonable discretion.

We process personal data in accordance with our Privacy Policy and applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023 and NDPR 2019.

Vendors and managers are independently responsible for complying with laws applicable to their own businesses (including tax, consumer protection, and product safety).

The platform integrates with third-party services (payment, shipping, and email) and uses first-party usage analytics stored on our infrastructure. Your use of third-party services may also be subject to their terms. We are not responsible for third-party services outside our reasonable control.

Formal legal notices to Spacemate should be sent to support@spacemate.ng with the subject line “Legal notice”.

We may update this page when our business practices or legal requirements change. Check the “Last updated” date before relying on it.

For full details, read our Privacy Policy and Terms of Service. For day-to-day help, visit the Contact page.